Payment Policy

Effective Date: January 18, 2026

At Cosy Oasis, we strive to provide a secure and seamless shopping experience for our luxury lighting customers. This policy outlines the payment methods we accept and the security measures we have in place to protect your financial information.

1. Accepted Payment Methods

We accept the following secure payment methods through our online checkout system:

  • PayPal: You can pay securely using your PayPal account.

  • Major Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.

  • Other Secure Options: Additional payment options supported by our secure gateway may be displayed at the time of checkout.

2. Currency and Pricing

  • All payments on our store are processed in U.S. Dollars (USD).

  • The total price you see at checkout is the final amount you will pay. There are no hidden taxes or duties for our USA customers, as we ship under DDP (Delivered Duty Paid) terms.

3. Payment Security

Your security is our top priority.

  • All transactions are encrypted using Secure Sockets Layer (SSL) technology to ensure your card details are protected.

  • We do not store your full credit card information on our servers; all data is handled by our PCI-compliant payment gateway providers.

4. Billing Information

To ensure a successful transaction, please make sure your billing address matches the information on file with your bank or PayPal account. If there is a discrepancy, the payment may be declined for your protection.

5. Contact Information

If you have any questions or encounter any issues during the payment process, please reach out to our support team:

  • Business Name: Cosy Oasis

  • Support Email: contact@cosyoasis.com

  • Phone: +86 13288264780

  • Address: 511 Yaofa Building, No. 13 Gangtou Street, Yuexiu District, Guangzhou City, Guangdong Province, China

Cosy Oasis
Where Light Lives